Resort Representative

Come and learn the skills and knowledge you need to start working as a Resort Representative. You'll learn more about top travel destination, how to organise excursions, and the art of customer service.




Level 3

Course Type




4.7 out of 5 student feedback rating


Options Course Code Starts Ends Days Standard Fee
enrol 8100010 10/01/22 24/05/22 Tbc £225
enrol 8100010 09/01/23 23/05/23 Tbc £225

What will I study?

During the course you will learn the skills and knowledge required to work as a resort representative. This course will provide you with an understanding of the role of a resort rep, the ability to deliver the highest standards of service and learn the common standards which are nationally recognised. You will study units such as employment opportunities, your role as a rep, preparing for the start of the holiday season and manging airport transfers. You will also complete an optional unit based on either childrens represetative or entertainment.

How will I be assessed?

Assessment and practical observation.

What qualification will I achieve?

Level 2 Award for Resort Representatives.

What can I do after completing this course?

Achieveing this qualification will make you more employable when applying for jobs working abroad.

Are there any extra costs?

This short course is ideal for those looking for a change of career direction. This course is delivered by one of our expereinced lecturers who has worked in various destinations as a resort representative.