Level 2 Certificate in Information, Advice or Guidance

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for success­ful information sharing and ensuring staff are aware of these is key.

Our online courses are perfect for helping you to improve knowledge, boost your CV, and progress your career. You can choose from an excellent range of subjects.

We'll also provide you with an online support assessor, so you won't be left on your own to figure it all out for yourself. Your support assessor will always be on hand to guide and steer you in the right direction and give you feedback on your assignments.

For more information on eligibility please contact us:

  • Email: Independent.Learning@escg.ac.uk

  • Tel: 030 300 39854

Site

Workplace/Other

Level

Level 2

Course Type

Adult

Courses

Options Course Code Starts Ends Days Standard Fee
enquire apply 60776-01 16/06/25 16/10/25 On Demand £811

What will I study?

  • Information, Advice or Guidance in Practice
  • Developing Interaction Skills for Information, Advice or Guidance

How will I be assessed?

This online course differs to a classroom course, as you will not be taught. Instead, you will study independently, and your progress will be monitored by the support assessor and admin team. The support assessor is available to contact if you have any questions.

The learning materials and all unit assessments for this course is through an online platform (VLE). You will be required to complete 100% of the unit assessment questions by a set deadline.

What qualification will I achieve?

NCFE Level 2 Certificate

What can I do after completing this course?

Learners who achieve this qualification could progress to:

  • Level 2 Certificate in Counselling Skills
  • Level 3 Award in Counselling Skills and Theory
  • Level 3 Diploma in Counselling Skills

Are there any extra costs?

Please note that some of the Level 2 courses may be fully funded* if you are unemployed or earn under the low-income threshold of £25,000 or less (annual gross salary).

(*subject to postcode check)

*We will use your postcode to determine if you live in an area we can fund with a fee waiver. If your postcode is devolved** then you may decide to waive your funding rights and proceed with self-funding.

**There are currently 12 areas with mayoral devolution in England: Greater London, West Midlands, Greater Manchester, Liverpool City Region, West Yorkshire, South Yorkshire, Cambridgeshire and Peterborough, Tees Valley, West of England, York and North Yorkshire, East Midlands, and the North East.

We are also unable to support with funding with a fee waiver if you live in Wales, Scotland or Ireland.

For more information on eligibility please contact us:

Email: Independent.Learning@escg.ac.uk

Tel: 030 300 39854

Additional Info

KEY COURSE DETAILS

Study method: online study

Course length: 4 months

Recommended study per week: 8 hours

COURSE FEE^:

£0 if eligible for fee waiver*

FUNDING OPTIONS:

Fee waiver:

Unemployed and low wage waivers Students who are unemployed and receipt of certain benefits, or students who are employed/self-employed and earn less than £25,000 annual gross salary, may be eligible for a waiver of tuition and/or exam fees. Note that students aged 19-23 may not be eligible if they are studying their first level 2 (subject to postcode check).

SELF-FUNDING

Staged Payments – for courses of over 12 weeks and £200, students can pay in 4 instalments of, the first taken as a deposit on enrolment (via BACS or Debit/Credit Card).

ENTRY REQUIREMENTS

Essential:

  • Access to a device (laptop/PC/tablet) the minimum recommended study time per week (study via a mobile device isn’t advised)

  • Internet access

  • Demonstrate good standard of written English

Our online courses have weekly start dates. Please apply for the current displayed date and our Team will contact you with start date options.