Information, Advice or Guidance Level 2 Certificate

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for success­ful information sharing and ensuring staff are aware of these is key.

Site

Workplace/Other

Level

Level 2

Course Type

Adult

Courses

Options Course Code Starts Ends
enquire apply 60776-01 01/08/26 31/07/27

What will I study?

  • Information, Advice or Guidance in Practice
  • Developing Interaction Skills for Information, Advice or Guidance

How will I be assessed?

Learners will be assessed through a series of online assignments completed independently via our ESCG eLearning platform. Each unit contains written tasks designed to check your understanding of the course content and your ability to apply knowledge in practical or workplace-related scenarios.

All assessments are submitted online and marked by qualified tutors. You will receive constructive feedback to help you progress through the course and meet the learning outcomes.

We recommend studying 4–6 hours per week to maintain steady progress and complete assessments within the expected timeframe.

What qualification will I achieve?

NCFE Level 2 Certificate

What can I do after completing this course?

Learners who achieve this qualification could progress to:

• Level 2 Certificate in Counselling Skills • Level 3 Award in Counselling Skills and Theory • Level 3 Diploma in Counselling Skills

Are there any extra costs?

All of our Level 2 online courses are fully funded, meaning there are no tuition or exam fees for learners who meet the eligibility criteria. Therefore, learners can complete their qualification without paying for course fees.

Eligibility Criteria (Adult Skills Funding)

All of our fully funded Level 2 online courses are delivered under the Adult Skills Funding rules. In order to study for one of our courses you must meet the following eligibility criteria:

Age Requirement

Learners must be aged 19 or over on 31 August before the academic year begins.

Residency Requirement (Non-Devolved Areas)

Learners must live in a non-devolved area of the UK where Adult Skills Funding is managed nationally.

Right to Study Evidence

Learners must provide valid right-to-study evidence confirming they are legally permitted to study in the UK. This may include a passport, visa, residency permit, or other accepted documentation.

Additional Info