Understanding Behaviour that Challenges Level 2 Certificate

Challenging behaviour is causing increasing concern today as many individuals have increasing levels of stress and uncertainty in their lives. This behaviour can be due to factors such as anxiety, neglect, abuse, learning disabilities and conditions like dementia. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

Site

Workplace/Other

Level

Level 2

Course Type

Adult

Courses

Options Course Code Starts Ends
enquire apply 60778-01 24/11/25 16/03/26

What will I study?

  • Understand Behaviour That Challenges
  • Understand How to Support Positive Behaviour
  • Understand the Importance of Effective Communication and the Management of Behaviour That Challenges
  • Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour that Challenges

How will I be assessed?

Learners will be assessed entirely online through our dedicated learning platform. All study materials, activities and assessments are provided digitally, allowing learners to work independently and at their own pace.

Throughout the course, learners will complete a series of online knowledge checks, written tasks and module assessments that demonstrate their understanding of the subject. These assessments are submitted through the platform and are marked by a dedicated assessor, who will provide feedback and support where required.

In addition to assessor support, learners can also access help from our administration team for any technical or general course queries. To contact us please email us at Independent.Learning@escg.ac.uk

The course duration is 4 months. To maintain steady progress and complete the qualification on time, we recommend that learners commit to approximately 4–6 hours of study per week. This may vary depending on individual pace and confidence.

What qualification will I achieve?

NCFE CACHE Level 2 Certificate

What can I do after completing this course?

The Level 2/3 Diploma in Health and Social Care, the Level 2 qualifications in Mental Health, the Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities, the Level 2/3 Certificates in Understanding Autism and the Level 2/3 qualifications for the Children and Young People’s Workforce.

Are there any extra costs?

No — there are absolutely no fees for any of our NCFE Level 2 Free Independent Learning e-learning courses. All of our Level 2 programmes are fully funded, meaning you can enrol, study, and complete your qualification without paying anything at all.

There are no hidden charges, no registration fees, and no additional costs for course materials. Everything you need to complete your learning is included as part of the funding.

This ensures you can focus entirely on your studies and gaining your qualification, with complete peace of mind.

Additional Info

Additional qualification information about this learning aim can be viewed on the NCFE page which will give you more of an in depth overview.

Please do not apply for our course through this website

https://www.ncfe.org.uk/qualification-search/qualification-detail/ncfe-cache-level-2-certificate-in-understanding-behaviour-that-challenges-545?gad_source=1&gad_campaignid=1546245532&gclid=EAIaIQobChMIpYuS2-6ekQMVipxQBh2zCQa6EAAYASAAEgLKaPD_BwE