Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.
Achieve a nationally recognised Level 2 qualification Evidence your competency to employers
Increase understanding of accurate record-keeping, effective signposting and referral
Further your personal and professional development
Learn at a time that suits you without the need to attend college
Improve your understanding of effective communication techniques
Information, Advice or Guidance in Practice
Developing Interaction Skills for Information, Advice or Guidance
Additional qualification information about this learning aim can be viewed on the NCFE page which will give you more of an in depth overview.
Email: firstname.lastname@example.org Tel: 030 300 38368