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Principles of Team Leading

Course Code: 60786-01

Aim of the course:

This qualification is designed for those who want the knowledge and understanding required to successfully lead a team.

This will focus on the study of leading a team in a business environment.

The objectives of this qualification are to help you to:

  • develop your knowledge of the principles of team leading
  • develop your understanding of business
  • develop the knowledge needed to support communication with a range of stakeholders at different levels

Mandatory Units:

  • Unit 01: Principles of team leading
  • Unit 02: Understand business
  • Unit 03: Understand how to communicate work-related information

Optional Units (you will choose one of the below options):

Suite 1:

  • Unit 06: Understand How to Delivery Customer Service and Resolve Problems
  • Unit 08: Understand How to Develop Working Relationships with Colleagues
  • Unit 09: Understand Health and Safety Procedures in the Workplace
  • Unit 11: Introduction to Coaching
  • Unit 13: Understand Personal Development

Suite 2:

  • Unit 06: Understand How to Delivery Customer Service and Resolve Problems
  • Unit 08: Understand How to Develop Working Relationships with Colleagues
  • Unit 09: Understand Health and Safety Procedures in the Workplace
  • Unit 12: Introduction to Mentoring
  • Unit 13: Understand Personal Development

Suite 3:

  • Unit 05: Understand Customers
  • Unit 06: Understand How to Delivery Customer Service and Resolve Problems
  • Unit 08: Understand How to Develop Working Relationships with Colleagues
  • Unit 12: Introduction to Mentoring
  • Unit 13: Understand Personal Development

Additional qualification information about this learning aim can be viewed on the NCFE page which will give you more of an in depth overview.